Learning as much as you can about a home care agency is the best way to determine which agency is best for you or a loved one. Some of the following questions you should ask a perspective home care provider about the services they offer are as follows:
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How long has the agency been serving |
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the communtiy? |
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Is the agency certified by Medicare? |
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Is the agency licensed by the state? |
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Is the agency accredited by the Joint |
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Commision of Accreditation of Healthcare |
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Organizations (JCAHO)? |
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Does the agency assign supervisors to oversee |
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the quality of care patients are receiving |
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in their homes? |
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What procedures are in place to |
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handle emergencies? |
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Are the agency caregivers available 24 hours |
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a day, seven days a week? |
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